CIMcloud Help Center

Platform Overview

Get familiar with the CIMcloud platform, general CIM concepts, and other CIMcloud-related topics.
Customer Sites

Learn how to empower your customers to use CIMcloud's powerful self-service tools.
Worker Portal

Begin using the CIMcloud platform by becoming familiar with the Workspaces and Utilities in the Worker Portal.
Optional Software Bundles

Learn about the wide range of optional software bundles available within the CIMcloud platform.
ERP Sync

Start syncing your ERP data with the CIMcloud platform for an integrated experience.
API

Learn about the optional CIMcloud API and how you can integrate CIMcloud with other applications.
Product Releases

Stay up-to-date on what is new in each new release of the CIMcloud platform.
3PS Framework

Understand the Program, Projects, Platforms, and Solution (3PS) Framework to achieve success.
New Implementations

Learn how to get started with CIMcloud and set you and your organization up for success.
Updates & Upgrades

Make sure your organization is running on the most recent version of the CIMcloud platform.
Classic Migrations

Take your classic website to the next level and migrate to the latest version of the CIMcloud platform.
Help & Support

Learn about the CIMcloud teams here to assist you throughout your CIM journey.
Professional Services

Get live and thrive on the CIMcloud platform by engaging a CIMcloud Implementation Partner.

Status Page

Want to know the status of CIMcloud's network? Visit our Status Page for live updates on CIMcloud components.
Status Page
Submit Ticket

Can't find the answers you are looking for? We are here to help. Submit a ticket via CIMcloud's support system.
Submit Ticket