Getting Started

CIMcloud is a Customer Interaction Management (CIM) software platform that provides robust eCommerce capabilities for your customers and CRM functionality...

There are a variety of commons terms used when referencing CIMcloud and the CIMcloud application.  These are some of the...

You can follow this step-by-step process to access the CIMcloud application. CIMcloud has 2 default domain names used on all...

The universal search box is used in both the worker portal and the dashboard portal template and provides users the...

Overview This article reviews the features and settings available for base product. As of product version 2022.R1.5 (internal version 4.5)...