CIMcloud is a Customer Interaction Management (CIM) software platform that provides robust eCommerce capabilities for your customers and CRM functionality for your employees. Designed specifically for product-centric B2B companies in the wholesale distribution and manufacturing industries that are using a supported ERP / accounting system, CIMcloud’s ERP-integrated solution is flexible and scalable, providing you the tools you need to keep your business moving forward.
The CIMcloud Platform Includes
The above video and diagram provides a quick introduction to these major areas of the CIMcloud Platform.
- Customer Sites (Portals and Web Stores)
- Worker Portal (including 5 Workspaces and 3 Utility Areas)
- CRM Workspace – Customer Relationship Management (CRM) System
- Content Workspace – Web Content Management (WCM) System
- Product Workspace – Product Information Management (PIM) System
- Settings Workspace – Settings Management System
- Help Workspace – Help & Guides
- Three (3) Utility Areas: Bookmarks, Quick Add, and My Account
- API & Cloud Data Hub
- ERP / Accounting System Data Sync (Bi-Directional Integration)