Inventory Watch

Overview: 

The inventory watch feature allows a customer to ‘watch’ a product if it is out of stock and receive a notification when the product is back in stock.

 

Step-by-Step Process:

When a customer views a product that is out of stock, they will see a feature/link that allows them to ‘watch’ the product. The feature will be displayed both on the search results page [is this still true?] and the product detail page.

[insert screenshot of the watch product link on search results page]

[insert screenshot of the watch product link of the product detail page]

When the customer clicks this feature, an automated process that is run by the CIMcloud Application will email the customer when the product is back in stock.  This email will notify the customer that the product is back in stock, contain relevant product information, and a direct link to the product.

 

Results:

A customer enables the watch product feature on an out of stock product.  When the product is back in stock, the customer is emailed with relevant product information, a notice the product is back in stock, and a direct link to the product.

 

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