Release 2021.R1.2


This article provides an overview of the changes in release 2021.R1.1 (CIMcloud internal tag 3.2)

Updates and Fixes

  • Fixes Add Slide button on mgr_addedit_slide_show.asp to add to the correct slideshow
  • Fixes “filters applied” tooltip styling in customer portal.
  • Fixes cache clear for anonymous sessions when saving application settings
  • Fixes record count issue on mgr_account_balances.asp page caused by grouping
  • Updates for ADA compliance
    • No space between attributes.
      • Faceted Search – Added space between attributes
    • Duplicate id – the same ID is used on more than one element.
      • Updated duplicate IDs in the following pages:

        • Homepage
        • Contact Us
        • Interaction Tracker
    • The element <label> must not appear as a descendant of the label element.
      • Removed nested <label> element in Forms/Product configurator
    • Identify row and column headers in data tables using th elements, and mark layout tables with role=”presentation”
      • Modified data tables with necessary role property
    • Do not use the <meta viewport> tag to disable zoom.
      • Enabled maximum-scale to 2 on zoom for vision impaired users
  • Enables EBIZ connect (SHOW_EBIZCONNECT_GATEWAY) as a standard gateway option.
  • Fixes typo in password reset request form
  • Fixes issue with create_login_and_account.asp and create_login_select_acct.asp Confirmation Text not showing.
    • These pages now redirect back to security_login.asp with confirm=2 or confirm=3 based on which create type is being used.
  • Previous CONFIRMATION_TEXT options are updated to be separate globals for each page: CREATE_LOGIN_AND_ACCOUNT_CONFIRMATION_TEXT and CREATE_LOGIN_SELECT_ACCOUNT_CONFIRMATION_TEXT. [migration-script]
  • Fixes qty changes on existing lines getting reset on bulk atc when adding another product
  • Fixes issue with child session getting the wrong parent session key.
  • Fixes issue with ImportTimeout field being duplicated on the erp_driver_from_web_configs_ae.asp page
  • Updates BCC/CC Email Settings to allow clients to delimit emails with a newline. The value is saved to the database as semicolons as the delimiter.
  • Fixes issues with robots crawling the find data lightbox page
  • Fixes issue with child session getting the wrong parent session key.
  • Fixes issue with child categories not showing in the category windows
  • Fixes issue with orders.created_by_c_id and orders.parent_c_id not getting set in all use cases.
  • Adds orders.modified_by_c_id to track which user made the last edit.
  • Adds Power Customer support for “placed_by_c_id”
  • Fixes for CVV and PayPal
  • Sets SandboxVaultUrl when running in the sandbox environment
  • Updates Ordering Object to version 339:
    • Fixes an issue where switching between multiple to single shipments caused details to get duplicated and break shipment editing
    • Adds parent session and modified by c_id support
    • Adds code to read cvv2 code from form post
    • Adds missing calculations for uom_sales price when there are no pricing overrides that apply
  • Adds “Created By” and “Last Modified By” columns to pending order pages.
  • Adds “Created By” and “Placed By” columns to the online orders page.
  • Fixes showcart layout issue on mobile.


  • Fixes issue with pending_orders.asp page when viewing as a worker.
  • Updates Ordering Object to version 333 to fix issue with order actions
  • Fixes issue with new email body and older versions of the Abandoned Cart Email
  • Updates Ordering Object to version 332 to fix issues with the API.
  • Fixes an issue with the invoice/SO number not displaying when there are no results
    • Passes invoice/sales order number via querystring as it is not returned by a search without results
  • Updates templates to show more detailed messages if no valid products are found on the sales order or invoice
  • Fixes state validation on create_login_and_account.asp
  • Fixes multi-company product filter when in quote workflow on worker domain
  • Fixes mismatched labels for cart advanced settings on mobile
  • Fixes address dropdown update when editing an address on the payment page
  • Fixes missing Add Address button on multiple address view on payment page
  • Fixes issue where “Add 5 Rows” button only added 1 row
  • Adds customer object to product detail GTM event.


  • Fixes links in image help help tips
  • Fixes invalid page title in portal when the app menu has no matching menu name
  • Fixes parent session ID issue with quote workflow.
  • Fixes Worker Price Edits when the product cost and price are both zero.
  • Fixes the showTaxTotal flag on the payment page.
  • Updates the worker portal to hide Export buttons on pages based on access to the workspace and individual record access for the following entities.
    • Products
    • Product Categories
    • Faceted Search Terms and Groups
    • Accounts
    • Customers
    • Addresses
  • Hides the “Back to Workspace” button if the worker doesn’t have access to the specific workspace.
  • Updates the Product to Account History Rollup datamove to use a Datamove Function to improve performance and prevent timeouts on sites with large amounts of history data.
  • Remove product account history fields from catalog sort options if user is not logged in
  • Fixes image helptips on the product add/edit page.
  • Fixes missing id attribute on product quantity box in catalog templates
  • Fixes product warehouse setting in autoAddToCart on payment page
  • Fixes missing Renumbering link in the portal settings menu
  • Fixes case-sensitive check for portal link visibility
  • Fixes deprecated virtualweb url with 301 permanent redirect to maintain SEO

New and Updated Help Center Articles

Support Queue Ticket Triage Process

Version Update Project Tracking Tool with Checklists

Migration FAQ’s

Store / Dealer Locator

After Hours Support

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